PT NAGASE IMPOR EKSPOR INDONESIA

PT Nagase Impor Ekspor Indonesia (“NAGASE”, “we”, “us” or “our”) appreciates your visit to our website (“Website”) and your interest in NAGASE, NAGASE Group, our services, and products.“NAGASE Group” means subsidiaries and affiliates of NAGASE & CO., LTD. set out in “NAGASE Group” section on the Website of NAGASE & CO., LTD (https://www.nagase.co.jp/english/company/group/).

NAGASE believes that your data privacy is important and is strongly committed to complying with the Law Number 27 of 2022 Concerning Personal Data Protection (“Law Number 27 of 2022”). Therefore, this Personal Data Protection Policy (“Privacy Policy”) is established to provide you (“you”, “your”, or “Data Subject” (defined below), (including those who may become business partners, and including their officers and employees)) with information on how NAGASE collects and processes your Personal Data (defined below) collected through our Website and/or offline activities and communications in the course of our business operations.

This Privacy Policy may be updated from time to time. We therefore ask you to check it periodically for updates. The bottom of the page indicates when this Privacy Policy was last updated.

1. Scope of this Privacy Policy

This Privacy Policy applies to the data obtained by NAGASE.
This Privacy Policy does not apply to data collected by any third party, including through any application or content that may link to or be accessible from or on our Website.
This Privacy Policy is subject to any additional terms of disclaimers or other contractual terms you have entered into with NAGASE such as privacy statements or notices, and any applicable laws, regulations, and guidelines on the protection of Personal Data. Please be aware that for certain services, NAGASE may provide you with privacy statements in addition to, or in place of, this Privacy Policy, as appropriate.

2. Definitions

In this Personal Data Protection Policy, the following terms have the following meanings:

“Personal Data” means any information relating to an identified or identifiable natural person,either directly or indirectly, on its own or in combination with other information, through electronic or non-electronic systems.

“Data Subject” means an individual to whom Personal Data is attached.

“Process” or “Processing” means any operation or set of operations which is performed on Personal Data or on sets of Personal Data, including the following:

Acquisition and collection
Processing and analysis
Storage
Correction and updating
Display, announcement, transfer, dissemination, or disclosure
Deletion or destruction

3. Types of Personal Data We Collect About You

We may Process different kinds of Personal Data about you which we have grouped together as follows:

Identity Data includes name, country, company, position, employer number, user account data, date of birth and gender.
Contact Data includes email address, telephone numbers, office location address, billing address, delivery address.
Financial Data includes bank account and payment card details
Technical Data includes internet protocol (IP) address, date and time of your access, time zone setting and location, browser type and version, your device identifies, your internet or wireless service provider and other technological data on the devices you use to access this Website.

We do not collect the following specific Personal Data from you:

race, creed, social status, medical history, criminal record, record as a criminal victim
physical handicap, intellectual handicap, mental disorder
results of medical examination and other examination
health guidance, medical treatment / dispensing information
proceedings concerning criminal cases such as arrest and search, having Data Subjectas the suspect or the accused
proceedings concerning protection cases of juveniles such as protective dispositions, having Data Subject as a juvenile delinquent person or a person suspected to be a juvenile delinquent

4. Lawful Basis, Purposes and Personal Data shall be collected

The type and amount of Personal Data collected by NAGASE will be in accordance with the necessity to accomplish reasonable business purposes only. We will Process your Personal Data only for the following lawful basis and purposes.

Lawful basis: Explicit consent of Data Subject

Purposes	Personal Data shall be collected
To provide notifications and greetings in accordance with social customs	Full name, Gender, Citizenship, Religion, Country, Company, Department, Position, Date of birth, Email address, Telephone numbers, SNS account, and Current address and/or Office location address.
To provide information on products and services	Full name, National ID card number or passport number, Gender, Religion, Country, Company, Department, Position, Date of birth, Email address, Telephone numbers, SNS account, Current address and/or Office location address.
To fulfill customer inquiries and respond to any problems that may arise, such as difficulties in navigating our Website or accessing certain features	Full name, National ID card number or passport number, Gender, Country, Company, Department, Position, Email address, Telephone numbers, SNS account, IP address, Current address and/or Office location address, personal data collected by Cookies installed in our Website.
To develop new products and services	Full name, Gender, Religion, Country, Company, Department, Position, Date of birth, Email address, Telephone numbers, SNS account, Current address and/or Office location address.
To send newsletters, features, promotional material, surveys, and other updates	Full name, Gender, Religion, Country, Company, Department, Position, Date of birth, Email address, Telephone numbers, SNS account, Current address and/or Office location address.
To analyze your interests based on your browsing history or buying history on our Website or other information	Full name, National ID card number or passport number, Gender, Country, Company, Department, Position, Email address, Telephone numbers, SNS account, IP address, Current address and/or Office location address, personal data collected by Cookies installed in our Website.
To send you emails, SNS and/or postal messages with information about the brand and other content of NAGASE Group we think may be of interest to you	Full name, Gender, Religion, Country, Company, Department, Position, Date of birth, Email address, Telephone numbers, SNS account, Current address and/or Office location address.
To develop and provide advertising tailored to your interests, including interestbased advertising	Full name, National ID card number or passport number, Gender, Country, Company, Department, Position, Email address, Telephone numbers, SNS account, IP address, Current address and/or Office location address, personal data collected by Cookies installed in our Website.
To personalize your experience on our Website by presenting products and information tailored to you	Full name, National ID card number or passport number, Gender, Country, Company, Department, Position, Email address, Telephone numbers, SNS account, IP address, Current address and/or Office location address, personal data collected by Cookies installed in our Website.
To evaluate and administer products and services of NAGASE Group	Full name, National ID card number or passport number, Gender, Country, Company, Department, Position, Email address, Telephone numbers, SNS account, IP address, Current address and/or Office location address, personal data collected by Cookies installed in our Website.
To gauge our customers' trends to determine what products and services are most popular with our customers	Full name, National ID card number or passport number, Gender, Country, Company, Department, Position, Email address, Telephone numbers, SNS account, IP address, Current address and/or Office location address, personal data collected by Cookies installed in our Website.
To provide information relating to NAGASE Group’s business activities and for exchange of such information	Full name, Gender, Religion, Country, Company, Department, Position, Date of birth, Email address, Telephone numbers, SNS account, Current address and/or Office location address.
To provide services relating to or connected to services other than those described above	Full name, Gender, Religion, Country, Company, Department, Position, Date of birth, Email address, Telephone numbers, SNS account, Current address and/or Office location address.
To share your Personal Data among NAGASE Group for the purposes listed above or for administrative purposes inside NAGASE Group	Full name, National ID card number or passport number, Gender, Country, Company, Department, Position, Email address, Telephone numbers, SNS account, IP address, Current address and/or Office location address, personal data collected by Cookies installed in our Website.

Lawful basis: Performance of contractual obligations in which Data Subject is a party

Purposes	Personal Data shall be collected
To enter into contracts with you and perform our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection	Full name, National ID card number or passport number, Gender, Country, Company, Department, Position, Email address, Telephone numbers, SNS account, IP address,Current address and/or Office location address.
To send samples, price quotations, products, and information	Full name, Gender, Country, Company, Department, Position, Date of birth, Email address, Telephone numbers, SNS account, Current address and/or Office location address.
To share your Personal Data among NAGASE Group for the purposes listed above or for administrative purposes inside NAGASE Group	Full name, National ID card number or passport number, Gender, Country, Company, Department, Position, Email address, Telephone numbers, SNS account, IP address, Current address and/or Office location address.

In principle, the collected Personal Data shall only be Processed for the above-stated purposes. However, in case it is necessary to us to Process the collected Personal Data for a purpose other than the originally stated purpose, we will ensure that the purpose shall be informed to you prior to Process and shall be conducted in accordance with the requirement or permission of the Law Number 27 of 2022. In case where your consent is required, you will be informed and requested for explicit consent for such new purpose.

Furthermore, we will ensure that all Personal Data is securely stored, and may Process the stored Personal Data on the following basis, as permitted by the Law Number 27 of 2022.

To fulfill the legal obligations of the data controller in accordance with the provisions of the law and regulations.
To fulfill the protection of the vital interests of Data Subject.
To fulfill the public interest, public services, or the exercise of the authority of the data controller in accordance with the law and regulations.
To fulfill other legitimate interests, considering the balance of purposes, needs and interests of the data controller and the rights of Data Subject.

5. How We Collect Your Personal Data

We use different methods to collect Personal Data from and about you including through:

Direct interactions: We may collect your Identity, Contact and Financial Data by exchanging business cards, sending emails or filling in forms or otherwise.
Automated technologies or interactions: As you interact with our Website, we (and service providers acting on our behalf) will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this Technical Data by using Cookies, web beacons or other similar tools. Web browsers are usually set by default to accept Cookies (including web beacons), but you may easily change this by modifying the settings of your browser. However, please note that should you choose to disable Cookies, you may be unable to use part of the functions of this Website.

6. Disclosures of Your Personal Data

We may disclose certain categories of your Personal Data as may be necessary for the purposes stated above:

To NAGASE Group in Indonesia.
To our service providers with the appropriate management and supervision including those providing us with cloud computing, customer relation management, marketing automation, advertising, messaging or other application, business travel arrangement, courier, receptionist, conference/event arrangement, hospitality, accommodation.
To a party that merges or acquires part or all of our business or assets. In the event of such a merger or acquisition, we will inform you of the transfer of Personal Data.

In this regard, we will ensure that any person, company, or organization receiving a transfer of Personal Data from us for their performance takes appropriate measures to maintain the security of Personal Data in accordance with our Privacy Policy and ensure that such person, company or organization does not to use Personal Data received from us for any other purposes.

7. International Transfer of Your Personal Data

Your Personal Data may be transferred to the NAGASE & Co., Ltd. (for its address and representative, please see https://www.nagase.co.jp/english/company/profile/) and the other NAGASE group companies (for its address and representative , please see https://www.nagase.co.jp/english/company/group/) located outside of Indonesia.

In performing the international transfer of your Personal Data, we ensure that the country of domicile of the person receiving the Personal Data, as specified above, has a level of Personal Data Protection that is equal to or higher than that stipulated in the laws and regulations in the field of Personal Data Protection. In the event that the country of domicile of the person receiving the Personal Data is considered, by the competent officials, to have a level of protection below that specified in the laws and regulations in the field of Personal Data Protection, we ensure that there is adequate and binding Personal Data Protection in place. In case the aforementioned measures are not fulfilled, we shall obtain your consent.

8. Retention Method and Period of Your Personal Data

Personal Data collected by us shall be stored in the secured computer and network, the lockable storage shelves, or shared folder under the appropriate technical and organizational measures.

We will Process and retain your Personal Data we collected for the period necessary to fulfill the purposes stated in this Privacy Policy. Once your relationship with us ends or the purposes are completely accomplished, we may further retain your Personal Data for a period as necessary for our business operation or for a period as required or permitted by Law Number 27 of 2022. After the purpose is completely accomplished or the retention period required or permitted by Law Number 27 of 2022, as the case may be, is finished, we will take appropriate steps to delete or destroy your Personal Data.

9. Legal Rights of Data Subject

We respect your privacy rights and provide you with reasonable access to your Personal Data that you have provided. As a Data Subject, you are entitled to, at any time, exercise any of the rights specified below, as stipulated in Law Number 27 of 2022.

Rights to obtain information about the clarity of identity, the basis of legal interests, the purpose of the request and use of Personal Data, and our accountability.
Rights to complete, update and/or correct any errors and/or inaccuracies in the Personal Data about you in accordance with the purposes of the Personal Data Processing.
Rights to access and obtain a copy of your own Personal Data.
Rights to end the Processing, delete, and/or destroy Personal Data about you in accordance with the provisions of laws and regulations.
Rights to withdraw the consent to the Processing of Personal Data concerning you that has been given to us.
Rights to object to decision-making measures based solely on automated processing, including profiling, that give rise to legal consequences or have a significant impact on you.
Rights to delay or restrict Processing of Personal Data in a manner proportionate to the purpose for which the Personal Data is processed.
Rights to sue and receive compensation for violations of the Processing of Personal Data concerning you in accordance with the provisions of laws and regulations.
Rights to obtain and/or use Personal Data about you from us in a form that is in accordance with the structure and/or format commonly used or readable by electronic systems.
Rights to use and send Personal Data about you to other personal data controllers, as long as the systems used can communicate with each other securely in accordance with the principles of personal data protection under Law number 27 of 2022.

To exercise your rights, please contact us from the web page titled “Inquiries” https://group.nagase.com/id/contact/ or send a letter to the following address:

PT Nagase Impor Ekspor Indonesia
Menara Astra, 15th Floor,
Jl. Jend. Sudirman, Kav. 5-6,
Jakarta, 10220 - INDONESIA

10. Data Security

We follow generally accepted industry standards to protect the information submitted to us, both during transmission at our Website and once we receive it. We maintain appropriate administrative, technical, and physical safeguards to protect your Personal Data collected by us against accidental or unlawful destruction, accidental loss, unauthorized alteration,unauthorized disclosure or access, misuse, and any other unlawful form of Processing of your Personal Data in our possession.

However, no method of transmission over the Internet, or method of electronic storage, is100% secure. NAGASE cannot ensure or warrant the security of any information you transmit to us. NAGASE also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If you believe your Personal Data has been compromised, please contact us as set forth in the “How to Contact Us” section.

We have put in place procedures to deal with any Personal Data breach and will notify you in writing of any leaks in accordance with Law No. 27 of 2022 on Personal Data Protection.

11. Changes to this Privacy Policy

From time to time, in order to comply with changes in applicable law or for legitimate business purposes, we may update this Privacy Policy. Any changes will be displayed on our Website. Please check back periodically to ensure that you have read the most recent version of this Privacy Policy.

12. How to Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us from our Website titled “Inquiries” (https://group.nagase.com/id/contact/) .

Alternatively, you can contact us in writing at:

PT Nagase Impor Ekspor Indonesia
Menara Astra, 15th Floor,
Jl. Jend. Sudirman, Kav. 5-6,
Jakarta, 10220 - INDONESIA

Last updated: May 28th, 2025