Personal Data Protection Policy

In the course of doing business, Nagase Diagnostics Co., Ltd. receives personal information such as names, postal addresses, phone numbers, and e-mail addresses from consumers, clients, suppliers and others. We are committed to maintaining the privacy and security of this personal information, and to ensuring that it is handled appropriately in accordance with this policy.
Because this policy may be revised, we recommend that you refer to this page again from time to time.

  1. We handle personal information properly and in compliance with the Personal Information Protection Law and other applicable statutes, and in conformance with generally accepted norms and standards.
  2. We ensure that personnel throughout Nagase Diagnostics Co., Ltd. thoroughly understand and faithfully comply with corporate standards and regulations for the handling of personal information.
  3. We use personal information only for the specific purposes which have been indicated or announced at the time of its receipt.
  4. We employ appropriate measures in the maintenance and management of personal information to ensure against unauthorized alteration, disclosure, and loss of personal information.
  5. We will respond in good faith to requests from you to confirm, revise, cease using, or delete your personal information.

Specifics are described below.

1. Lawful Basis

We will process your personal data when applicable law allows us to. Most commonly, we will process your personal data in the following circumstances, to the extent permitted by the applicable law:

  1. Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
  2. Where we need to comply with a legal obligation.
  3. Where we need to perform the contract we are about to enter into or have entered into with you.

Where applicable data protection laws require us to obtain your consent to such processing of your personal data, we will ask for your consent. If you wish to withdraw your consent to process your personal data, please contact us as set forth in the “How to contact us” section.

2. Purpose of use

Purposes for which personal information may be used by Nagase Diagnostics Co., Ltd. are described below.

  1. Response to inquiries or requests.
  2. Provision, accumulation, investigation, and study of, and response to, information related to products and services.
  3. Notification of trade shows or other events related to products and services.
  4. Presentation of gifts or rewards won in drawings or competitions.
  5. Inquiry, communication (including distribution of reports), consultation, discussion, study, contracting, placement and receipt of orders, shipment, invoicing, receipt of payment, remittance of payment, and management of credits and debts in relation to commercial transactions, Responsible Care, investor relations, financial transactions, receiving and making payments, accounts receivable and payable management, and pension-fund management.
  6. Investigation and study of, and response to, circumstances of use of products and services and needs related thereto.
  7. Management of entrance and egress of persons and vehicles entering Nagase Diagnostics Co., Ltd. facilities.
  8. Liaison with communities where Nagase Diagnostics Co., Ltd. facilities are located.
  9. Notification and reporting to governmental agencies, municipal offices, and public bodies.

Nagase Diagnostics Co., Ltd. may share personal data with NAGASE Group as shown below when applicable law allows us. “NAGASE Group” means subsidiaries and affiliates of Nagase & Co., Ltd set out in “NAGASE Group” section on the Website of Nagase & Co., Ltd. (https://www.nagase.co.jp/english/company/group/). Nagase Diagnostics Co., Ltd. (for its address and representative, please see[ https://group.nagase.com/nagasediagnostics/about/]) is responsible for the management of personal data shared among NAGASE Group. In order to request disclosure of your personal data shared among NAGASE Group, or to make inquiries or complaints regarding the use of such information, please contact us in accordance with “How to contact us” below.

3. Disclosure to third parties

In cases where it becomes necessary to disclose personal information to subcontractors in the course of outsourcing, Nagase Diagnostics Co., Ltd. concludes agreements with the subcontracted firms requiring that such personal information is handled in accordance with this policy. The handling of personal information by subcontracted firms is monitored and supervised to ensure compliance.

The only other cases where personal information is disclosed to third parties are described below.
  1. If we have your prior approval to do so.
  2. If the possibility of such disclosure was clearly indicated at the time personal information was received.
  3. If appropriate response to an inquiry or request necessitates disclosure to another Nagase Diagnostics Co., Ltd.
  4. If information in a form which precludes personal identification is disclosed for statistical analysis.
  5. If merger, business separation, or business transfer necessitates disclosure for the succession of operations.
  6. If required by law or regulation.
  7. If necessitated for the protection of a person’s life, health, or assets, and we are unable to obtain your prior approval.
  8. If required in the course of cooperation with governmental authorities and obtaining your prior approval would impede the authorities in the execution of their duties.
  9. If personal information is shared with NAGASE Group as set forth above.

4. International Transfers

We may transfer your personal data to countries whose data protection laws are not as comprehensive as those from where you are based, because of business globalization. When we transfer personal data overseas, we have put in place appropriate safeguards, such as contractual commitments (using the format required under applicable data protection law, if any), in accordance with applicable legal requirements to ensure that your personal data is adequately protected.

5. Personal information inquiries

  1. Confirmation

    For your examination and confirmation, you may request that we disclose to you the retained personal data of yours which we hold. Upon verifying that the person making such a request is the person for whom disclosure is being requested or a duly authorized proxy thereof, we will respond in a reasonable time and to a reasonable extent.

  2. Correction, revision

    You may request that we correct or revise the retained personal data of yours which we hold. Upon verifying that the identity of the person making such a request is the person for whom correction or revision is being requested or a duly authorized proxy thereof, we will respond in a reasonable time and to a reasonable extent if the data we hold is inaccurate.

  3. Cessation of use, deletion

    You may request that we cease using or delete the retained personal data of yours which we hold. Upon verifying that the identity of the person making such a request is the person for whom cessation of use or deletion is being requested or a duly authorized proxy thereof, we will respond in a reasonable time and to a reasonable extent.


    Please note that the cessation of use or deletion of part or all of your personal information may prevent us from providing you with certain services. Please also note that relevant regulations provide that we may decline to fulfill such a request in certain cases.
    How to contact us

    Requests for confirmation, correction, revision, cessation of use, or deletion of retained personal data may be made through our Website titled “Inquiries” (https://group.nagase.com/nagasediagnostics/en/contact/). Alternatively, you can contact us in writing at:

    4. Nagase Diagnostics Co., Ltd.
    632-1 Mifuku, Izunokuni-shi, Shizuoka 410-2321, Japan.

6. Handling fee

Costs which we incur to fulfill a request for confirmation, correction, revision, cessation of use, or deletion of retained personal data may be charged to you or your proxy as a handling fee.

7. Personal Data Located in the European Economic Area (EEA)

Within the limits of applicable law, data subject located in the European Economic Area (“EEA”) have the right to access, rectification, erasure, restrict processing, object to processing, data portability, and not be subject to a decision making based solely on automated processing, including profiling, with legal or similarly significant effects. In addition, data subject located in the EEA may withdraw their consent to the processing of their personal data at any time. If you wish to exercise any of the above rights or withdraw your consent, please contact us in accordance with “How to contact us above.Data subject located in the EEA also have the right to lodge a complaint with the competent data protection authority concerning the processing of their personal data.

8. This website

  1. Security precautions

    Reasonable and appropriate security measures are employed in the maintenance and management of personal information in order to ensure against risks such as unauthorized access, loss, damage, alteration, and disclosure. To ensure that personal information is managed appropriately, personnel responsible for managing personal information are designated at each business unit which receives personal information, and all relevant personnel are thoroughly familiarized with the company-wide information security regulations.

  2. Information collected automatically

    No personally identifiable information (e.g. name, address, phone no., e-mail address) is collected automatically when you access this website. We do collect anonymous information related to site usage for aggregate analysis to improve the site. This anonymous information includes a log of which pages you viewed, and the domain name of the website (e.g. a search site) from which you accessed this website.

  3. Cookies

    As you interact with our Website, we (and service providers acting on our behalf) will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this Technical Data by using Cookies, web beacons or other similar tools. Web browsers are usually set by default to accept Cookies (including web beacons) but you may easily change this by modifying the settings of your browser. However, please note that should you choose to disable Cookies, you may be unable to use part of the functions of this Website.
    If you do not agree to the use of Cookies, please select "Reject all Cookies" on our Cookie banner. However, essential Cookies cannot be rejected. You may change your consent/rejection selection at any time on the Cookie Settings page below.

    The purposes for which we use Cookies on our Website are as follows:
    (1) to perform statistical analysis to understand how our Business Partners use our Website and to help us improve the structure and content of our Website;
    (2) to analyze or compile statistics of the collected information and provide better products and services by bringing our products and services closer to the interests and needs of our Business Partners; and
    (3) to analyze or compile statistics of the collected information and provide information on our products and services to our Business Partners and to conduct sales promotion activities.

    The following tools are mainly used on our Website for the above purposes, and information may be provided to the tool providers.

    1.Google Analytics
    Tool provider: Google Inc.
    Google Privacy Policy:http://www.google.com/intl/ja/policies/privacy/partners/
    Information collected through the tool: Information about website usage by yours (access status, traffic, routing, etc.)
    2.Marketing Cloud Account Engagement
    Tool provider: salesforce.com, inc.
    Salesforce Privacy Policy:https://www.salesforce.com/jp/company/privacy/full_privacy/
    Information collected through the tool: [Information about website usage by yours (access status, traffic, routing, etc.)]
    3.Marketo Engage
    Tool provider: Adobe
    Adobe Experience Cloud Privacy Policy:https://www.adobe.com/jp/privacy/experience-cloud.html
    Information collected through the tool: [Information about website usage by yours (access status, traffic, routing, etc.)]
    4.Kairos3
    Tool provider: Kairos Marketing Inc.
    Kairos Marketing Privacy Policy:https://www.kairosmarketing.net/corporate/personal-information
    Information collected through the tool: [Information about website usage by yours (access status, traffic, routing, etc.)]
    5.List Finder
    Tool provider: Innovation X Solutions
    Innovation X Solutions Privacy Policy:https://faq.list-finder.jp/faq/1079
    Information collected through the tool: [Information about website usage by yours (access status, traffic, routing, etc.)]
  4. Applicability of privacy policy

    This privacy policy applies to Nagase Diagnostics Co., Ltd. We are not responsible for the privacy practices of other websites to which links may be included in this website. Please refer to the privacy policies of those websites separately.

Last updated: July 1st, 2025